FAQ
Your username is the same as your email address registration except @*.com
For example, register using [email protected] then your username will be myemailaddress
Store name are not changeable after registration due to security reason and to avoid abuse / scam.
You can reset the password.
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- Click Login / Sign Up
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- Click Lost your password?
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- Click RESET PASSWORD
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- Password has now sent to your registered email account.
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- Go to your email account and click Click here to reset your password
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- Enter your new password and re-enter new password.
- Password must be strong.
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- Your password has now successfully reset.
- You can now login with your new reset password.
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- In rare-case, you may ask to confirm your verification once again after password reset.
- Click Send again if did not receive any email verification link.
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- Notification will show email verification link had send to your email account.
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- Click Click Here to verify your email account.
- You will then redirect to your my account page.
Make sure your payment credentials are correct as ZigTribe does not do any payment processing handling. All payment are done by 3rd party (PayPal).
Kindly do not hesitate or email to [email protected] for further assistance if payment not successful.
Maximum file size of 50 MB per-upload.
ZigTribe strive to build a healthy and clean environment for buyers and vendors. In order to do so, we will need to scan and analyze each uploaded product to ensure it is free from virus, malware or any harmful content.
It will take between 1 to 3 days.
You can re-submit again for review. Make sure the provided information must at least match with your store registration details information.
Usually will take less than 1 day.
There are no products limit. You can publish as many products as you want without any cost.
There are no expiry time. Your products will remain online until you delete or remove it.
You can sell anything that is in digital. However, you are not allow to sell or distribute any form of piracy content which include software, virus, malware as stated under Terms & Conditions Clause 3.
No. Only digital products.
Make sure your product images are at least minimum width of 500 px or more. 1000 px is most recommended.